My son works at Katy Mills Mall, and on Sunday evening an on-duty Police Officer walked up to the counter and placed his order. My son offered to pay for his cookie with his own money. The officer was grateful said thank you and walked away.
The next family walked up and said: “Are you going to buy mine too?” My son replied with “I’m sorry I bought his because he is wearing a badge.” Then this customer started verbally attacking him, calling my son a racist, and threatened to beat him up. His wife threatened to go back there and slap him. The middle-aged man sat down his little daughter and tried to come behind the counter to attack him. Thankfully his coworker defused the situation. The man then said, “I will get you fired.”
As soon as this man started the attack, my son, stepped back and walked away… he said very little to this man.
On Monday he received a text stating that he was to bring all of his “stuff” the next day for a meeting with his manager and upper manager.
Tuesday he walks in with all his stuff. He was told the upper managers want him fired. Thankfully his manager refused and said you are an excellent worker and everyone agreed that you did nothing wrong. The day before this situation he was offered a $2 an hour raise and management. He then started his normal scheduled shift. He worked 2-3 hours when he was called into the back room where she had written him up. It says “He bought a cookie for a police officer and a customer wanted to physically fight him” it does state “If this happens again he will be terminated.” Then she stated after today’s shift you would be on a 1-week suspension . . . . .REALLY?
Since when does buying a police officer a cookie give anyone else a reason to attack someone. And when did a corporation want to FIRE someone for being KIND, taking what a customer said or did, regardless of how hateful they are?
Great American Cookie Company you FAILED on this one….
Thankfully my son said he would do it again in a heartbeat.
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