Bridget Stevens arrived home with her two sons to a very cold house. Her thermostat read 50 degrees, and when she tried to turn it up, the furnace wouldn’t kick in. So Stevens got on the phone and called Betlyn Heating and Cooling, a local heating, ventilating, and air-conditioning contractor service.
Stevens spoke with Paul Betlyn, the owner, who coached her through some potential fix-it methods. But nothing seemed to work. Although it was evening (Stevens was even surprised she got an answer), Betlyn said he would visit the residence and fix the furnace himself.
While there, Stevens spoke with Betlyn about her husband, who is currently deployed. “I had mentioned in passing that I tried to figure it out with my husband, but since he’s deployed and couldn’t see it, he wouldn’t know what to do,” she explained in her January 2016 post.
When all was said and done, Stevens said she was “apprehensive” about the cost of the fix. But when Betlyn handed her the bill, she was stunned. On the slip, he noted a “deployment discount,” and charged Stevens a mere dollar for his work. But when she tried to pay the repairman, he refused.
When I tried to give him any money at all, he said that the $1 was a joke, and to thank my husband for his service,” she recounted.
Stevens’ story struck a chord with viewers, who were touched by Betlyn’s gesture. “That brought tears to my eyes. There are good people in this world, Betlyn Heating and Cooling you are awesome!” one commenter wrote.
You can see the bill below.
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